Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 1, 2026

Introduction

True Compare Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number when you contact us
  • Communication Content: Messages, feedback, and inquiries you send to us
  • Voluntary Information: Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information:

  • Usage Data: Pages visited, time spent on pages, click patterns
  • Device Information: Browser type, operating system, screen resolution
  • Log Data: IP address, access times, referring URLs
  • Cookies: Small data files stored on your device (see Cookies section below)

How We Use Your Information

We use the information we collect for the following purposes:

  • Communication: To respond to your inquiries and provide customer support
  • Website Improvement: To analyze usage patterns and improve our content and services
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To protect against fraud, abuse, and security threats
  • Business Operations: To maintain and operate our website and services

Cookies and Tracking Technologies

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better user experience and analyze how our website is used.

Types of Cookies We Use

  • Essential Cookies: Necessary for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality. Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific sites
  • Block third-party cookies
  • Clear all cookies when you close your browser

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law or in response to valid legal requests from public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Protection of Rights

We may disclose information to protect our rights, property, or safety, or that of our users or others.

External Links

Our website contains links to external websites for reference and educational purposes. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit through our links.

When you click on external links, you may be directed away from our website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Security measures include:

  • Encryption of sensitive data in transit
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods vary based on the type of information:

  • Contact inquiries: Retained for up to 3 years for customer service purposes
  • Website analytics: Aggregated data retained for up to 2 years
  • Security logs: Retained for up to 1 year for security monitoring

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information in certain circumstances
  • Portability: Request a copy of your data in a structured format
  • Objection: Object to certain processing of your personal information

To exercise these rights, please contact us using the information provided in the Contact section below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Phone: +1 (312) 584-7392

Mailing Address:
True Compare Solutions
Privacy Department
233 S Wacker Dr, Suite 8400
Chicago, IL 60606
United States